Need help with Ember?

We’re here to help you and your adventure buddies have the best experience.

How can we help?

Find answers to common questions or reach out to our support team.

Get quick answers to common questions.

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Tips on events, packing lists, expenses, and more.

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Found a bug or need help? Let us know.

Email support

Our team typically responds within 24–48 hours on business days.

Email us hello@makeember.com

Business Hours Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)

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Ember is built to help you plan, pack, and experience more together.